Managed Service vs. Break-Fix

managed it service
Issue 10/2016
 

The Benefits of Managed Services
Unlike break-fix IT, which focuses on replacing technology as it breaks down and is rendered obsolete, managed IT services focuses on proactively replacing technology and performing preventative maintenance in an effort to prevent a catastrophic hardware failure or budget-breaking technology issue. Some of the many benefits include:

  • Fewer capital expenses: Since your technology will be getting the attention it needs, when it needs it, you won’t have to spend so much money replacing critical hardware components. You can write your managed IT services off as an operational expense, rather than a capital expense.
  • Less time spent on maintenance: Some businesses have an internal IT department that’s responsible for overseeing IT maintenance and management, while others don’t have anything at all. Outsourcing IT maintenance ensures that it gets done, while giving your staff the opportunity to spend their time on more fruitful endeavors.
  • Less downtime: If your hardware is properly maintained, it will have less of a chance to break down and cause downtime. Less downtime naturally leads to more profits for your business, and improved functionality as a whole

SLAs performance

How is your company’s technology maintained? Do you replace it as it breaks down, or do you proactively seek to ensure its continued functionality? If you’re still stuck in the days of break-fix IT, changing the way that you approach tech maintenance can have incredible benefits for your business. Not only can you save money, but you can also improve operations. For more information on how to get started with managed IT services, give TronixSystem a call at (212) 470-4708

Security News

You may be aware of the news this week relating to a security risk in chips made by Intel, ARM, and AMD. This is a global issue and we are working with the vendors to establish any action we should take. In the meantime, we would like to assure our customers that the way we deploy our hosting services and the enterprise security technologies used mean that your hosted systems have a very low level of risk. We will update you further as more information becomes available.

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Partnership with DATTO

We just become DATTO channel partners!

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We partnered with Datto because they are an innovative provider of backup, recovery, and business continuity solutions used by thousands of managed service providers worldwide. Datto’s180+ PB purpose-built cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives.

Physical servers? Check. Virtual servers? Check. Workstations and laptops? Check. Google Apps, Office 365, Salesforce.com? Check. Check. Check. You get the idea. Datto gives you single–vendor accountability by offering you on–prem devices, software for BYOD, and storage space in our secure Cloud. One solution for all your backup needs

Total Data Protection

Our extended family of solutions creates a Total Data Protection Platform, which protects business data no matter where it lives - whether it be on premise in a physical or virtual server, or in the cloud via SaaS applications. Our innovative technologies include Instant Virtualization, Screenshot Backup Verification™, Inverse Chain Technology™, Backup Insights™, and end-to-end encryption. To learn more please contact us